All enquiries about your order should be directed to our customer service team at info@d-lux.com.au

1. PRICE

The Price appearing in this Order is a net Price and is exclusive of GST and freight. GST and freight costs will be added to your invoice at despatch. Prices are subject to change without notice.

2. DELIVERY

All products listed on the site are available for immediate shipping unless otherwise stated. Any delivery date stated on the Order is only an estimated delivery date and is not guaranteed by Complice (the Company). The Buyer acknowledges and agrees that the Company is not responsible or liable to the Buyer for any delay in delivery of the goods to the Buyer due to :

a) the inability of overseas suppliers and manufacturers to deliver the goods in a timely manner and/or on time;

b) shipping or other transport delays;

c) any other factors beyond the control of the Company which result in delayed delivery of the goods.

3. TERMS

a) this Order, which is a contract for sale of goods is or is deemed to be made in the State of Victoria and all payments by the Buyer to the Company shall be made to the Company’s place of business as stated on the face of this Order, or as the Company may otherwise direct by written notice to the Buyer.

b) the Company will charge the Buyer a service charge of 2 ½% per month plus GST calculated on the Order Price remaining unpaid 90 days from the date of this Order together with any collection costs and legal costs (on a Solicitor/Client basis) incurred by the Company as a result of the Buyer’s failure to pay the Price.

4. CANCELLATION

The Buyer agrees with the Company that the Order set out on the face hereof cannot be cancelled unless the Company consents in writing. Any request by the Buyer to cancel this Order must be made by the Buyer in writing and forwarded to the Company within 15 days from the date of this Order. The Company reserves its right to refuse consent to any cancellation request, whether the goods the subject on this Order are in production or not or the products are in stock or not.

Should the Buyer refuse to accept delivery of the goods and/or fail to pay the Company for the goods pursuant to the terms and conditions contained in this Order the Buyer acknowledges and agrees the Company shall at its option be entitled to cancel any other orders received by the Company from the Buyer without prejudice to the Company’s legal rights in respect of this Order.       

5. POSSESSION & TITLE

The Buyer acknowledges and agrees with the Company that notwithstanding anything herein contained :

a) the property and title in the goods the subject of this Order does not pass to the Buyer until the Price of such goods is paid to the Company in full;

b) the goods are held by the Buyer as bailee of the Company until the Price of such goods is paid to the Company in full;

c) without prejudice to its rights at law or its other rights under this Order the Company is entitled but not obliged to retake possession of the goods (at the cost and expense of the Buyer) if payment of the Price of such goods is not made to the Company within the terms set out in this Order.

Notwithstanding the provisions hereof the Buyer is entitled to sell the goods the subject of this Order providing any sale is made in the Buyer’s ordinary course of carrying on its business (but not in the event the Buyer applies for or becomes bankrupt or goes into liquidation, or is wound up or enters or agrees to make any arrangement or scheme of arrangement or assignment or composition in respect of its affairs or its assets and liabilities, or official management or arrangement or compromise with the Buyer’s creditors whether voluntary or involuntary) but the Buyer acknowledges the Buyer holds the proceeds of any sale in trust for the Company until the Price of the goods is paid to the Company in full. Notwithstanding anything herein contained the Buyer acknowledges and agrees with the Company that the Buyer is responsible for payment of the Price of the goods to the Company upon delivery of the goods or otherwise in accordance with the terms set out on the face of this Order.

6. WARRANTY

The Buyer acknowledges no warranty condition or representation has been made or given by the Company in relation to this Order, other than as specified herein.

The Company provides no warranty as to the fitness or suitability of the goods hereby sold or any other warranty save and except that nothing herein excludes any statutory warranties which apply pursuant to the Trade Practices Act 1974, or pursuant to other statutory provisions, in favour of the Buyer except to the extent permitted by such provisions.

7. RETURNS

Subject to the provisions of the Trade Practices Act 1974 or other statutory provisions as to fitness or suitability of the goods, any claims by the Buyer in respect of the goods sold pursuant to this Order must be notified by the Buyer to the Company in writing within 14 days of the Buyer receiving the goods and the Buyer acknowledges and agrees with the Company that for this purpose time shall be of the essence. The Buyer acknowledges and agrees with the Company that in the absence of the written claim as aforesaid the goods supplied shall be deemed to be of merchantable and faultless quality at the time of receipt by the Buyer and otherwise to be in accordance with the Order.

THE COMPANY RESERVES THE RIGHT TO REPLACE DEFECTIVE GOODS, THE BUYER AGREES ALL RETURNS MUST BE CLEARLY LABELLED SPECIFYING REASON FOR RETURN, INVOICE NO. AND RETURN NO. THE BUYER MUST CONTACT THE COMPANY TO PROVIDE DETAILS OF DEFECTS AND OBTAIN A RETURN NO.

Email : info@d-lux.com.au or telephone +61 402 040 496

8. GENERAL

These Terms and Conditions represent the entire agreement between the Buyer and the Company.

No variation of these Terms and Conditions can be effected unless made in writing by a Company authorised representative.

Any provision herein which is prohibited, unenforceable or not authorised in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition, unenforceability or non-authorisation without invalidating the remaining provisions hereof or affecting the validity, enforceability or legality of such provision in any other jurisdiction.

The Buyer acknowledges having read, and agrees, these terms and conditions form a binding Contract for Sale of goods between the Buyer and the Company.

Alurya Creations Pty Ltd. ABN 60 669 201 807

P.O. Box 434 Altona Victoria 3018

Tel : +61 402 040 496

Email : info@d-lux.com.au